Monthly Archives: June 2009

Planning and Collaboration

Several years ago, I had a client come to me with a brilliantly designed Balanced Scorecard.  He was CFO of a small tech company, and he had done it all by the book.  The Scorecard showed how all kinds of internal objectives and activities would create market success and positive financial results, very clearly. The [...]

What’s Trust Got to Do with Business Performance?

Everything!  Trust is our willingness to collaborate with someone else in order to get something done.   I’m willing to do something for you based on an understanding that you agree to do something for me, and we both feel it’s a fair deal.   The feeling we call “trust” is based on our experience of [...]