Tag Archives: Organizational Performance

Integrating Values into the Balanced Scorecard

November 29, 2009 – 4:52 pm

The way we see ourselves, and the cultural mores that influence how we talk with each other, have a great effect on our behavior – sustainable or not. If we are to adopt an “integral” view of sustainability performance – a view that addresses both the “inner” view of consciousness, motivation, and culture and the [...]

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The Triple Bottom Line and the Balanced Scorecard – Part 3

October 27, 2009 – 8:04 pm

What would a Triple Bottom Line Balanced Scorecard look like?
Building a Balanced Scorecard begins with the collaborative creation of a Strategy Map. The Strategy Map is a highly visual, and easily communicated, way to illustrate how the strategy of the enterprise translates into measurable objectives in each of the four perspectives – finance, customer, process, [...]

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The Triple Bottom Line and the Balanced Scorecard – Part 2

October 24, 2009 – 8:37 am

The Balanced Scorecard has proven to be one of the more enduring business management ideas of the last 20 years, and has proven surprisingly adaptable to the requirements of sustainability measurement.  Building a Balanced Scorecard takes us through a conversation that answers four questions:

How does the business appear from the perspective of an owner or [...]

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The Triple Bottom Line and the Balanced Scorecard – Part 1

October 12, 2009 – 1:34 pm

A wide variety of reporting frameworks have been developed to address the need for standards in Triple Bottom Line reporting, including some broad frameworks from GEMI and GRI.  These have been supplemented with literally hundreds of “green” seals and certifications, often specific to certain products or industries.
These frameworks and certification standards are a huge step [...]

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A Better Way to Think About Cost Reduction

August 3, 2009 – 10:23 am

It happened one Friday morning in 1991, just before Christmas. My boss eyed me as I arrived at work, and called me into his office. I found myself staring at a letter outlining my “package”.

As my boss was escorting me out of the building, there was so much I wanted to tell him about what [...]

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Planning and Collaboration

June 24, 2009 – 10:49 am

Several years ago, I had a client come to me with a brilliantly designed Balanced Scorecard.  He was CFO of a small tech company, and he had done it all by the book.  The Scorecard showed how all kinds of internal objectives and activities would create market success and positive financial results, very clearly. The [...]

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What’s Trust Got to Do with Business Performance?

June 5, 2009 – 2:39 pm

Everything!  Trust is our willingness to collaborate with someone else in order to get something done.   I’m willing to do something for you based on an understanding that you agree to do something for me, and we both feel it’s a fair deal.   The feeling we call “trust” is based on our experience of [...]

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